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Upload Videos

Upload your videos to Glambot Studio to associate them with your participants and share them.

Upload Methods

Upload from Desktop App

The recommended method for uploading videos is the automated process:

  1. Configure your cloud project in Glambot Studio Desktop
  2. Process your videos in the Desktop app
  3. Videos are automatically uploaded to the configured cloud project
  4. No manual action required
Automated Upload

Once your cloud project is configured in the Desktop app, all processed videos are automatically uploaded. The Desktop app handles transcoding and optimization before upload.

Manual Upload (Cloud Platform)

For direct upload from the web interface:

  1. Open your project
  2. Navigate to the Videos tab
  3. Click "Upload Video" button
  4. A modal opens with a file drop zone

Upload Methods in Modal

Drag and Drop:

  1. Drag your video files from your file explorer
  2. Drop them into the drop zone in the modal
  3. Upload begins automatically

File Browser:

  1. Click on the drop zone
  2. Your operating system's file browser opens
  3. Select your video file(s)
  4. Click Open to start upload

Supported Formats

Video Formats

FormatCodecSupport
MP4H.264 (AVC)✅ Supported
MP4H.265 (HEVC)✅ Supported
Format Requirements

Only MP4 files with H.264 or H.265 codecs are supported. Other formats or codecs will be rejected during upload.

ParameterRecommendation
ContainerMP4
Video CodecH.264 or H.265
Resolution1920x1080 (Full HD) or higher
Audio CodecAAC, 48 kHz

Upload Limits

Per File Limits

ParameterLimit
Maximum Size5 GB per file
Maximum DurationNo limit
Maximum ResolutionNo limit

Project Limits

ParameterLimit
Number of VideosAccording to your plan
Total StorageAccording to your plan
Simultaneous UploadsNo limit

Upload Process

Desktop App Upload

When using the Desktop app:

  1. Processing: Desktop app transcodes and optimizes videos
  2. Upload: Processed videos are automatically uploaded to cloud
  3. Storage: Videos are stored and ready to share
  4. Availability: Videos immediately available in your project
No Cloud Processing

The cloud platform does not perform any video processing. All transcoding and optimization happens in the Desktop app before upload.

Manual Upload Process

When uploading manually from the cloud:

  1. Selection: Choose MP4 files with H.264/H.265 codec
  2. Upload: File is transferred to the cloud storage
  3. Validation: System verifies format and codec compatibility
  4. Availability: Video is ready to use immediately

Upload Progress

StatusIconDescription
UploadingTransfer in progress
CompleteAvailable
ErrorProblem detected

Video Information

File Metadata

When a video is uploaded, the following information is automatically extracted from the file:

InformationSource
NameFilename
SizeFile size in bytes
Creation TimeFile creation timestamp (ctime)
Modification TimeFile modification timestamp (mtime)
Video Metadata

Only basic file system information is extracted. The video name cannot be modified after upload - it remains as the original filename.

Troubleshooting

Upload Fails

Possible Causes:

  • Invalid video format (not MP4)
  • Unsupported codec (not H.264 or H.265)
  • File is corrupted
  • Network connection issue

Solutions:

  1. Verify the file is MP4 with H.264 or H.265 codec
  2. Test the video file locally to ensure it plays
  3. Check your internet connection
  4. Try uploading a different file to test

Slow Upload

Causes:

  • Slow internet connection
  • Large file size
  • Network congestion

Solutions:

  1. Check your upload speed
  2. Consider using the Desktop app for automatic optimization
  3. Upload during off-peak hours
  4. Compress the file if possible (using Desktop app)

Format Not Supported

Cause: Video is not MP4 or uses unsupported codec.

Solutions:

  1. Use the Desktop app which handles format conversion automatically
  2. Convert to MP4 with H.264 codec using a tool like HandBrake
  3. Ensure the video uses H.264 or H.265 codec

Upload Interrupted

Cause: Network connection lost during upload.

Solution:

  1. Check your internet connection
  2. Restart the upload
  3. For large files, use the Desktop app which handles interruptions better

Best Practices

Before Upload

  • Verify Format: Ensure files are MP4 with H.264/H.265
  • Test Locally: Play the video to confirm it's not corrupted
  • Use Descriptive Names: Filename becomes the video name (cannot be changed)

File Naming

Since video names cannot be modified after upload, use clear filenames:

  • Good: John_Doe_Wedding_2024.mp4
  • Bad: VID_20240101_123456.mp4

Recommended naming convention: Participant_Event_Date.mp4

Upload Method

Use Desktop App when:

  • Processing many videos
  • Need transcoding and optimization
  • Want automated upload workflow
  • Working with non-MP4 formats

Use Manual Upload when:

  • Files are already in MP4 H.264/H.265 format
  • Uploading just a few videos
  • Don't have Desktop app access

Storage Management

  • Keep Originals: Maintain local backup of source files
  • Verify Upload: Confirm videos appear in cloud before deleting local copies
  • Monitor Storage: Track your plan's storage limits

Connection Requirements

Upload Speed

Connection SpeedTime for 1 GB
10 Mbps~15 minutes
50 Mbps~3 minutes
100 Mbps~1.5 minutes
1 Gbps~10 seconds
Faster Uploads

For large files or many videos, a faster internet connection significantly reduces upload time. The Desktop app's automated upload works in the background.

Next Steps